Question 1

What luxury travel experiences do you offer?

Accepted Answer

We plan a wide range of luxury and premium travel, including:
 • All-inclusive resort getaways
 • Villa and suite stays
 • Cruises and yacht experiences
 • Honeymoons and romantic escapes
 • Group trips and celebrations
 • Customized adventure and cultural itineraries

Every trip is tailored to your preferences -destinations, pace, room type, amenities, and overall vibe.

Question 2

How do I book a trip with Diamond Dream Escape?

Accepted Answer

Booking is simple:

1. Submit a request through our website (“Plan My Trip”)
2. We confirm your travel details and send curated options
3. You review and choose what fits best
4. We finalize bookings and provide your itinerary and next steps

You can also contact us directly through the website or by phone for assistance.

Question 3

Is there an administration fee for trip planning?

Accepted Answer

Yes. Our trip-planning administration fee is $100.

This covers consultation time, research, and itinerary building. The fee is non-refundable once planning has started.

Price is before taxes and per passenger.

Question 4

Can I make changes to my booking?

Accepted Answer

Yes, changes are possible depending on supplier rules and availability. Some changes may involve additional charges or fare differences. Contact us as soon as possible with your booking details and what you’d like to adjust.

Question 5

How can I request a refund?

Accepted Answer

Refunds are determined by the supplier’s cancellation/refund policy (airlines, hotels, tour operators, cruise lines, etc.). To request a refund, contact us with your booking details. We will guide you through the steps and communicate what options are available, including any applicable fees or penalties.

Question 6

Who do I contact in case of an emergency during my trip?

Accepted Answer

For urgent issues during travel, contact the travel supplier directly first (airline, hotel, transfer company, cruise line). They are best positioned to resolve time-sensitive issues. If you need additional support, you can also contact us and we’ll assist where possible, based on supplier policies and availability.

Question 7

What if my flight or accommodation is canceled by the supplier?

Accepted Answer

If a supplier cancels your flight, hotel, or service, we can help you communicate with them and explore alternatives such as rebooking, credits, or refunds. Final outcomes depend on the supplier’s policies and availability.